Cancellations
At Custom Jerseys, we prioritize fulfilling your custom jersey orders efficiently. Because each jersey is crafted based on your unique specifications, cancellations are not possible once your order is submitted and payment is complete.
Why Cancellations Are Not Accepted After Payment
We strive to get your custom jerseys into production quickly to ensure a timely delivery. Once your order is confirmed and payment is received, the printing process often begins promptly.
Ensuring Order Accuracy
To avoid the need for cancellation, we recommend taking these steps before placing your order:
- Carefully review our size chart to select the right size.
- Double-check your design choices and any personalized details.
- Contact our customer service team at [your email address] or by phone at [your phone number] (if applicable) if you have any questions or require clarification. We're happy to help!
Changes Before Payment
If you need to make changes to your order before payment is complete, please contact us immediately. We'll do our best to accommodate your request as long as the production process hasn't begun.
Our Commitment
We understand that unforeseen situations may arise. If you have any concerns about your order after payment, please don't hesitate to reach out. We'll work with you to find a solution whenever possible.
Contact Us
For any questions regarding our cancellation policy or your order, please contact our customer service team at [your email address] or by phone at
Email: [email protected]
Phone: +254742836404