Custom-made means made for you.
Every jersey is printed from scratch with your name, your number and your design — so general returns aren't possible. Where it's our fault, we'll always make it right.
Why we don't accept returns
Each kit is printed
just for you.
We don't hold inventory of finished personalised jerseys — we print every order from scratch with your specs: size, colours, design, name and number. Once printing starts, that kit can't be resold or reused.
Because of that, we're unable to offer returns or refunds for change of mind, wrong size on your end, or change of name/number after payment.
Quick summary
- No returns or refunds on personalised kits.
- Manufacturing defects: report within 48 hours of collection.
- Wrong item delivered: we replace at our cost.
- Always WhatsApp us first — we move fast.
Get it right first time
Three checks before you pay.
01
Use the size guide
Every product page links to our size assistant. Match it to a t-shirt you already own and pick a size you'll wear comfortably.
02
Double-check the spelling
Names, numbers, sponsor text — once printed, they're permanent. Triple-check the cart preview before you pay.
03
Ask before you pay
Not sure about a colour, font or design? WhatsApp us first. We'd rather answer ten questions than print the wrong kit.
When we'll always make it right
We mess up — we fix it.
Manufacturing defect
Loose stitching, ink smudges, missing prints — anything that's our fault. Send a photo within 48 hours of collection.
Wrong item delivered
If the kit you collected isn't what you ordered, we'll fix it and ship the correct one at no extra cost.
Issue with your order?
Reach out within 48 hours of collection.
Send us photos of the kit and your order reference on WhatsApp. We'll review and come back to you fast.